PAIA Compliance

PAIA Manual (View here)

IEPA’s comprehensive PAIA Manual outlines the rights of requesters, the categories of records held, the procedure for lodging requests, grounds for refusal, prescribed turnaround times, and appeal mechanisms. It’s essential reading for anyone seeking to understand access rights under South Africa’s PAIA legislation.

Form 02 – Request for Access to Record (View here)

This is the official template for individuals or organisations seeking information under PAIA. It guides applicants to provide all necessary details—such as requester identity, records required, and format requested—to ensure their application is valid and can be processed swiftly.

Form 03 – Outcome of Request & Fees Payable (View here)

Use this form to communicate to the requester the results of their PAIA request—whether full, partial, or no disclosure—and list any fees payable before records are released. It ensures transparency and sets clear expectations regarding delivery and payment.

External Privacy Notice (View here)

This document explains how IEPA collects, processes, and protects personal information from external parties. It outlines lawful bases for processing, data subject rights (access, correction, deletion), third-party sharing protocols, and IEPA’s retention and security practices—ensuring compliance with POPIA.