Utilities Account Management (UAM)

The Utilities Account Management (UAM) course introduces the utilities supply chain system and fundamentals of electrical energy. It covers core utilities account management topics including:

  • Utilities tariff structure

  • Utilities budget development

  • Bill verification

  • Tariff analysis

By the end of this course, participants will be able to:

  • Develop a utilities budget

  • Verify utility bills before payment

  • Achieve cost savings by selecting the most cost-effective tariff options

This course is ideal for engineers, facilities managers, and professionals involved in:

  • Business case development

  • Energy case studies

  • Energy efficiency projects

  • Renewable energy projects

Utilities costs are often one of the largest line items in real estate operations. Yet, few professionals have the skills required to manage these budgets effectively. This course equips you with the knowledge to negotiate supply contracts, optimize budgets, and correct billing errors.

    Body of Knowledge

    • Overview and preliminary concepts
    • Electricity basics for utilities account management
    • Utilities tariff structures
    • Developing an utilities budget
    • Utilities data capturing
    • Utilities bill verification
    • Utilities tariff analysis and optimisation